Privacy Policy – Keyhomez Ibiza Vacation Rentals

At Keyhomez, operated by Vacation Damar SL, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.keyhomez.com or use our vacation rental services in Ibiza, Spain.

1. Company Information

• Business Name: Vacation Damar SL
• Address: Calle Marqués de Larios, 5, 29015 Málaga, Spain
• NIF/CIF: B93593283
• VAT ID: ESB93593283
• Website: www.keyhomez.com
• Email: [email protected]

2. What Information We Collect

2.1 Personal Information

When you book a property or contact us, we may collect:

• Full name
• Email address
• Phone number (optional)
• Billing address
• Payment details (processed via secure third-party gateways)
• Travel dates and accommodation preferences

2.2 Technical Information

We may automatically collect the following:

• IP address
• Browser type and device data
• Pages visited and actions taken on our site
• Cookies and similar technologies

3. How We Use Your Data

We use your information to:

• Process and confirm vacation rental bookings
• Communicate via email and live chat
• Provide customer support
• Comply with legal obligations
• Improve our website and services

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your data based on:

• Contractual necessity – to complete your booking
• Consent – for newsletters or marketing communication
• Legal obligation – to meet tax or accounting requirements
• Legitimate interest – to improve user experience and prevent fraud

5. How We Share Your Data

We do not sell your data. We may share your information with:

• Payment processors (e.g., Stripe, PayPal)
• Property managers or hosts (as necessary for your stay)
• IT or customer support providers
• Legal or government authorities if required

6. Cookies and Tracking Technologies

We use cookies to analyze traffic, personalize content, and improve your browsing experience. You can manage or disable cookies through your browser settings.

7. Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy or as required by law (e.g., for tax reporting).

8. Your Data Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent at any time
• Object to processing or request data portability
• Lodge a complaint with a data protection authority

To exercise your rights, contact us at [email protected].

9. Security Measures

We implement technical and organizational security measures to protect your data from unauthorized access, loss, or misuse. All payments are processed through secure, PCI-compliant systems.

10. Third-Party Links

Our website may contain links to third-party websites (e.g., social media or payment platforms). We are not responsible for their privacy practices. Please review their privacy policies separately.

11. Updates to This Privacy Policy

We may update this policy to reflect legal, operational, or business changes. Any changes will be posted on this page with an updated revision date.

12. Contact Us

For any privacy-related questions or data requests, please contact us:

• Email: [email protected]
• Live Chat: Available at www.keyhomez.com