Your Money is Safe.
We Guarantee It.
KeyHomez holds your deposit and first month’s rent in a secure, independent escrow account — protecting both tenant and landlord until the keys are in the right hands.
Secure
A Neutral Hand Between Tenant and Landlord
When renting a home, the biggest risk for a tenant is paying a deposit to a landlord who never hands over the keys — or who rents to someone else after accepting your money. For landlords, the risk is handing over the keys before receiving secure payment.
Our escrow service solves both problems. We act as a trusted, completely independent third party. The tenant’s money sits safely with us — untouchable by the landlord — until every agreed condition is met. Then, and only then, do we release it.
No trust issues. No risk. Just a clean, transparent transaction for everyone involved.
See the ProcessHow It Works, Step by Step
From first meeting to happy move-in — here is exactly what happens when you use the KeyHomez escrow service.
Landlord & Tenant Contact
The landlord lists their property with KeyHomez. Both parties decide they are a good match.
This is the beginning of a relationship built on trust — and that trust is what our escrow service is designed to protect.
Preliminary Agreement Signed
The landlord and tenant agree on the rental terms — the monthly rent, the start date, the notice period, and any specific conditions. A preliminary rental agreement is signed by both parties.
This agreement confirms the landlord’s intention to rent to this specific tenant, and the tenant’s commitment to move in on the agreed date.
Tenant Pays KeyHomez — Not the Landlord
Here is where the magic happens. Instead of paying the deposit and first month’s rent directly to the landlord, the tenant transfers the funds to KeyHomez’s secure escrow account.
The landlord cannot access these funds. They cannot spend them, move them, or take them. They are held entirely for the benefit of the transaction.
Final Contract Signed & Keys Handed Over
On the agreed start date, the landlord and tenant sign the final tenancy agreement. The landlord hands over the keys, access codes, and all relevant property information.
Both parties complete a check-in condition report together, documenting the state of the property at handover. Both sign to confirm everything is as agreed.
Only at this moment — when the tenant physically has the keys in their hand — does the release process begin.
KeyHomez Releases Funds to Landlord
Once both the tenant and landlord confirm the handover in writing — and KeyHomez has verified that all agreed conditions have been met — we release the escrowed funds to the landlord.
The transfer is completed within 3–5 working days. Both parties receive written confirmation and a full transaction record for their files.
The deposit continues to be held by KeyHomez for the duration of the tenancy, to be returned at checkout subject to the condition of the property.
Everyone is Happy
The tenant is safely in their new home. The landlord has received their payment. KeyHomez has ensured the entire process was transparent, secure, and fair. That is the KeyHomez escrow promise.
Tenant
Has the keys, knows the money was safe the entire time, and can move in with complete peace of mind.
Landlord
Has received full payment promptly after handover, with all documentation in place and a verified tenant.
KeyHomez
Has ensured both parties were protected throughout — exactly what an independent escrow service should do.
What Our Escrow Protects You From
Double-Renting Fraud
A landlord takes deposits from multiple tenants for the same property. With escrow, your money never reaches the landlord until you have the keys — making this fraud impossible.
Landlord Disappears
You pay, and the landlord vanishes. With escrow, you haven’t paid the landlord anything — you’ve paid us. Your money is fully recoverable.
Property Not as Described
The property turns out to be significantly different from the listing. Because the handover has not been confirmed, funds can be held and a resolution reached before release.
Deposit Disputes
At the end of a tenancy, disputes over deposit deductions are handled by KeyHomez as an independent adjudicator — not by the landlord alone.
Unlawful Deductions
Landlords cannot make unfair deductions from a deposit held with us. All deductions are reviewed against Dutch law before any funds are released.
Late or No Refund
Without escrow, getting your deposit back can take months. With KeyHomez, refund timelines are defined upfront and contractually binding on both parties.
Escrow FAQ
Ready to Rent With Confidence?
Whether you are a tenant looking for protection or a landlord wanting a smooth, verified transaction — our escrow service is the answer.