Terms and Conditions – Vacation Rentals in Ibiza
Welcome to Keyhomez, operated by Vacation Damar SL. These Terms and Conditions govern the use of our website and the booking of vacation rentals and villas in Ibiza, Spain. By booking with us, you agree to the terms outlined below.
1. Company Details
- Company Name: Vacation Damar SL
- Registered Address: Calle Marqués de Larios, 5, 29015 Málaga, Spain
- NIF/CIF: B93593283
- VAT (EU): ESB93593283
- Website: www.keyhomez.com
- Email: [email protected]
- Support: 100% online via chat and email
2. Acceptance of Terms
By accessing or booking through www.keyhomez.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, you must not use our website or services.
3. Booking Process
3.1 Reservation Confirmation
All bookings are subject to property availability. A reservation is confirmed only once you receive a booking confirmation email and full or partial payment has been processed successfully.
3.2 Minimum Age Requirement
You must be at least 18 years old to make a booking. Minors must be accompanied by a responsible adult during the stay.
3.3 Accuracy of Information
You are responsible for providing accurate contact details and guest information during the booking process.
4. Payment Terms
- Payments can be made securely via our website using credit/debit cards, bank transfer, or other accepted payment methods listed at checkout.
- All prices are in Euros (€) and include applicable taxes unless otherwise stated.
- A deposit or full prepayment may be required to secure your booking; the exact amount will be displayed before payment is made.
5. Cancellation and Refunds
Our Refund Policy provides full details of cancellation deadlines and refund eligibility. Refunds will be processed via the original payment method unless otherwise agreed.
6. Guest Responsibilities
6.1 Property Use
All properties must be used for lawful vacation purposes only. No parties, events, or commercial activities are permitted without prior written consent.
6.2 Damage and Cleanliness
Guests must keep the property clean and in good condition. Any damages beyond normal wear and tear will be charged to the guest.
6.3 Occupancy Limits
Do not exceed the maximum occupancy stated in the property listing. Breach of this rule may result in termination of the booking without refund.
7. Check-In and Check-Out
- Check-in: From 4:00 PM (local time)
- Check-out: By 11:00 AM (local time)
8. Liability and Disclaimers
Vacation Damar SL shall not be held liable for personal injuries, accidents, theft, loss of personal belongings, delays, or events beyond our control (including weather disruptions, transportation delays, or natural disasters). Guests are strongly encouraged to purchase adequate travel insurance before arrival.
9. Privacy Policy
Your personal data will be processed in accordance with our Privacy Policy. We never sell or share your information with third parties without consent, except as required by law.
10. Force Majeure
We shall not be liable or responsible for any failure to perform our obligations due to events beyond our reasonable control, including strikes, government restrictions, pandemics, extreme weather, or other emergencies.
11. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on this page, and continued use of our services implies acceptance of the revised terms.
12. Governing Law and Jurisdiction
These Terms are governed by the laws of Spain. Any disputes will be subject to the exclusive jurisdiction of the courts of Málaga, Spain.
13. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us:
- Email: [email protected]
- Online Chat: Available on www.keyhomez.com